TD Direct Investing maintains a tiered options and margin trading framework under CIRO Rule 5100 and the Universal Market Integrity Rules (UMIR). Dealer Members are required to ensure that each client who engages in options, futures, or margin trading has executed current and valid agreements, has received the current Options Disclosure Document (ODD) published by the Canadian Derivatives Clearing Corporation (CDCC), and maintains a suitability profile that supports the assigned trading permission level.
Our records indicate that the Options Trading Agreement and/or Margin Account Agreement associated with your WebBroker account has lapsed. As a result, a mandatory permission re-assessment is in progress, and your Level 3 and Level 4 trading authorities are scheduled for automatic downgrade unless the agreements are renewed.
Upon downgrade, the following restrictions apply: all Level 3 and Level 4 multi-leg and uncovered options strategies will be disabled; any open positions that exceed the downgraded permission level will be restricted to closing transactions only; new positions in futures and other leveraged derivative instruments will be suspended; and margin borrowing on existing positions may be reduced to standard Regulation T limits. Cash equity, ETF, and fixed-income trading, as well as Level 1 and Level 2 options strategies for which a valid agreement remains on file, will continue without interruption.
Risk Disclosure — Options and Margin Trading
Options trading involves significant risk and is not suitable for every investor. Prior to trading options, you must receive, read, and understand the current Options Disclosure Document (ODD) published by the CDCC. Writing uncovered options entails the risk of potentially unlimited losses. Margin trading similarly involves the risk of loss exceeding the equity in your account and may result in a margin call requiring the deposit of additional funds or securities on short notice. The renewal of your Options Trading Agreement requires you to acknowledge receipt of the current ODD and to reaffirm your understanding of these risks. TD Direct Investing does not provide investment recommendations or suitability determinations for self-directed accounts.
You may renew your agreements and preserve your current trading permissions by logging in to your WebBroker account. The renewal process takes approximately five minutes and includes electronic review and execution of the updated Options Trading Agreement and Margin Account Agreement.
Log In to Renew Trading Agreements
Past performance of any trading strategy is not indicative of future results. This communication is issued pursuant to TD Direct Investing’s regulatory obligations under CIRO rules and is not a solicitation or recommendation to trade options, futures, or other derivative instruments. For questions concerning options and margin trading, risk disclosures, or agreement renewal, contact TD Direct Investing Client Services at 1-800-465-5463 or through the Secure Message Centre.
Yours truly,
TD Direct Investing
Derivatives & Margin Compliance Division
TD Direct Investing | Dealer Member of CIRO | Member of CIPF
This is an automated regulatory compliance notification concerning your options and margin trading agreements. Please direct all inquiries through the Secure Message Centre within your WebBroker account.
Prior Session IBKR Mobile (iOS) Recognised Network Normal
Earlier Desktop Browser Recognised Network Normal
Please note that this alert does not necessarily indicate a security breach. Network changes commonly occur when accessing your account from a new location, using a different internet service provider, travelling, or after updating your device or browser software. However, as a precautionary measure, we recommend that you review your recent account activity at your earliest convenience.
Recommended Actions
1. Log in to your account and review the Recent Login Activity section in the Security Centre.
2. Confirm that all listed access events correspond to sessions you initiated.
3. If you recognise all access events listed, no further action is required — the flagged entry will be cleared upon your confirmation.
4. If you do not recognise any access event, immediately use the Secure Message Centre to contact Client Services and consider changing your password.
Interactive Brokers Canada Inc. employs real-time access monitoring as a standard security measure. Notifications of this nature are generated automatically when access patterns deviate from your established profile. Reviewing these alerts helps maintain the integrity of your account.
Review Account Access
If you have already reviewed this access event or recently updated your network configuration, this notice may have been generated prior to system reconciliation. You may confirm your access status through the Security Centre in your account portal.
Yours sincerely,
Interactive Brokers Canada Inc.
Security Operations Centre — Access Monitoring
Interactive Brokers Canada Inc. | Dealer Member of CIRO | Member of CIPF
This message is an automated security notification sent to root.
Interactive Brokers Canada Inc. will never request your password, MFA codes, or personal identification details via email.
Please direct all inquiries through the Secure Message Centre within your account portal.
The identity re-verification process is conducted entirely online through the Client Portal. No physical documents need to be mailed. You may be asked to upload a recent copy of your government-issued photo identification and a document confirming your current residential address. The process typically takes less than 10 minutes to complete. All submitted documents are encrypted and stored in accordance with PIPEDA privacy requirements.
Please note: If your identity documents were recently updated or you have completed a similar verification in the past 60 days, this notice may have been generated before our systems reconciled. You may confirm your current standing through the Client Portal.
Verify Identity Now
If you believe this notice was sent in error or have recently completed identity verification, please contact Client Services through the Secure Message Centre to confirm your status before taking further action.
Interactive Brokers Canada Inc., as a regulated Dealer Member of the Canadian Investment Regulatory Organization (CIRO) and a reporting entity under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), is obligated to maintain current and verified client identification records in compliance with FINTRAC guidelines.
Our most recent compliance audit has flagged your account for outstanding Know-Your-Client (KYC) documentation. To ensure your account remains in good standing and fully operational, we require you to log in and complete the identity verification process within 48 hours of this notice.
Under FINTRAC and CIRO compliance protocols, failure to complete identity verification within the prescribed 48-hour window may result in the temporary suspension of trading permissions, deposit capabilities, and fund withdrawal access. These restrictions are applied automatically by our compliance system and require manual remediation once the deadline has passed.
The verification process is conducted entirely online and typically requires no more than ten minutes. You will be guided through a secure step-by-step workflow to upload or confirm the required documentation.
If you have recently submitted KYC documentation and your verification is pending review, please disregard this notice. For questions regarding FINTRAC compliance or the verification process, please use the Secure Message Centre within your account portal upon login.
Yours sincerely,
Interactive Brokers Canada Inc.
Compliance & Regulatory Affairs Division
_________________________________________
Interactive Brokers Canada Inc. | Dealer Member of CIRO | Member of CIPF
This message is an automated regulatory compliance notification sent in accordance with FINTRAC reporting obligations.
For assistance, please log in to your account and use the Secure Message Centre.
(c) 2026 Interactive Brokers Canada Inc. All rights reserved.
KYC Profile Review Overdue: Trading Suspension Under CIRO Rule 3300
CIRO IDPC Rule 3300 Series • CRM2 • Know Your Client • Suitability Determination
Account Status
ORDER ENTRY RESTRICTED — NEW POSITIONS SUSPENDED
support,
TD Direct Investing, as a Dealer Member of the Canadian Investment Regulatory Organization, is obligated under CIRO Rule 3300 to maintain current Know Your Client information for every account holder. Our records indicate that the mandatory annual investor profile re-verification for your WebBroker account remains outstanding beyond the regulatory review period.
Under the Client Relationship Model (CRM2), Dealer Members must take reasonable steps to ensure that each order accepted and each recommendation made is suitable for the client based on their current financial circumstances, investment knowledge, risk tolerance, and investment objectives. When KYC information is not current, the Dealer Member cannot fulfil this obligation and must restrict account functionality accordingly.
The following suitability factors require your review and confirmation:
Suitability Re-verification Requirements
1Investment Objectives — Reaffirm whether your primary goals are growth, income, speculation, or capital preservation. Changes in personal circumstances may warrant updating this election.
2Risk Tolerance — Reassess your capacity and willingness to accept investment risk, including your comfort with short-term portfolio fluctuations and potential loss of principal.
3Financial Circumstances — Update your annual income, liquid net worth, total net worth, employment status, and investment time horizon to reflect your current financial position.
4Investment Knowledge & Experience — Confirm your level of familiarity with equities, fixed-income instruments, exchange-traded funds, options, mutual funds, and other investment products.
⚠ RESTRICTION ACTIVE
New Position Establishment Suspended
Effective immediately, your WebBroker account is restricted from entering buy orders to establish new positions. You retain full access to monitor existing holdings, receive dividend and interest distributions, and liquidate current positions. This restriction is lifted automatically upon completion and approval of your updated investor profile. The re-verification questionnaire takes approximately five to seven minutes to complete through our secure online portal.
Regulatory Authority: CIRO Investment Dealer and Partially Consolidated Rule 3300 — Suitability Determination and Ongoing Supervision. Annual KYC re-verification is not discretionary; it is a mandatory regulatory obligation imposed on all Dealer Members. TD Direct Investing is required to evidence compliance with this requirement for each client account. Failure by a Dealer Member to maintain current KYC information may result in regulatory sanctions, and the Dealer Member must restrict account functionality where suitability cannot be reasonably determined.
Log In to Complete Your Investor Profile Re-verification
If your investor profile was re-verified within the preceding 90 days, this notice may have been generated prior to our system reflecting your completed submission. You may disregard this communication if you have already fulfilled this requirement. For assistance, contact TD Direct Investing Client Services at 1-800-465-5463 or use the Secure Message Centre within WebBroker.
Yours truly,
TD Direct Investing
Compliance & Supervision Department
TD Direct Investing | Dealer Member of CIRO | Member of CIPF
This is an automated regulatory compliance notification issued pursuant to CIRO suitability and supervision requirements. Please direct all inquiries through the Secure Message Centre within your WebBroker account.
Hello there, Yiwu Xuanfei Knitting Co., Ltd. is excited to introduce our versatile yoga wear collection. Our yoga pants, shorts, and bras are designed for flexibility and quick turnaround, ensuring you receive your orders promptly. With our in-house design team, we offer high adaptability and fast service. Visit our website at www.xf-seamless.com for more details. We look forward to serving your needs with our seamless knit yoga apparel. Have a nice day!
I’m Lilian from OURELA, a UK-rooted outdoor smartwatch brand, writing to introduce our brand-new full series of professional Outdoor GPS Sports Watches, and explore exclusive distributor partnership with your company.
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Distributor Exclusive Support
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The global outdoor wearable market is booming, while mid-range professional GPS watches remain underserved.
OURELA’s “accessible premium” positioning will help you capture adventure enthusiasts segment users easily.
I’ve attached our brand catalog & product spec sheet for your reference. if you are interested for sample testing, pls fell free to let me know.
Following the previous introduction, this email highlights a key product for beverage manufacturers: Sucrose Acetate Isobutyrate (SAIB). It is a highly effective solution for creating superior non-alcoholic beverages.
This product offers distinct characteristics for formulation:
● Effective Stabilizer: Ensures product consistency and long shelf life.
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May I provide the technical data sheet for SAIB for your detailed review?
Sincerely,
Maria
Manager
Email:info@gremount.com.cn
Address:Maria Xin junguo Gremount International co ltd. - General Manager 00861059693741 info@gremount.com.cn No. 21Guangqu RD Chaoyang districtBeijin
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CIRO Rule 3200 Series • CIPF Coverage up to CAD $1,000,000
root,
Interactive Brokers Canada Inc. is conducting a scheduled regulatory assessment covering two pillars of your account relationship with us: (i) a suitability review of any margin or leverage-enabled trading capabilities in accordance with CIRO requirements, and (ii) a verification of your CIPF investor protection registration. This combined review is part of our commitment to ensuring that your account configuration remains aligned with both regulatory standards and your individual investment objectives.
Pillar I — CIRO Margin Account Suitability Assessment
Under CIRO Rule 3200, Dealer Members are required to periodically assess whether margin and leverage-enabled account features remain suitable for each client based on their financial circumstances, investment knowledge, and risk tolerance. This assessment covers the following criteria:
Assessment Criterion Review Status
Investment Knowledge & Experience Review Required
Financial Circumstances & Net Worth Review Required
Pillar II — CIPF Investor Protection Coverage Verification
As a CIPF member firm, Interactive Brokers Canada Inc. provides automatic investor protection coverage of up to CAD $1,000,000 per account category for eligible accounts. Ensuring your registration details are accurate is essential to maintaining uninterrupted eligibility for this coverage.
CAD $1,000,000
Maximum CIPF Coverage per Eligible Account Category — Registration verification ensures full eligibility
Dealer MemberInteractive Brokers Canada Inc.
CIPF Coverage LimitUp to CAD $1,000,000 per category
Coverage TriggerDealer Member Insolvency (unlikely event)
Please Note: CIPF coverage is automatic for eligible client accounts held at CIPF member firms. However, discrepancies in client registration information may affect the administrative processing of claims in the unlikely event of a member firm insolvency. This verification is precautionary and does not suggest any concern regarding Interactive Brokers Canada Inc.’s financial standing. For complete CIPF coverage details, visit www.cipf.ca. This notice is administrative in nature and does not constitute investment, legal, or regulatory advice.
The combined assessment is completed entirely online. You will be guided through the margin suitability questionnaire and the CIPF registration confirmation in a single streamlined session. Most clients complete the process in under ten minutes.
Log In to Complete Regulatory Assessment
If you have completed a similar regulatory assessment within the past 90 days, your records may already be current. Please contact Client Services via the Secure Message Centre to confirm your status before taking further action.
Yours sincerely,
Interactive Brokers Canada Inc.
Regulatory Compliance & Client Asset Protection
Interactive Brokers Canada Inc. | Dealer Member of CIRO | Member of CIPF
This message is an automated regulatory assessment notification sent to root.
Please direct all inquiries through the Secure Message Centre within your account portal.
Pursuant to the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and associated FINTRAC guidelines, Interactive Brokers Canada Inc., as a reporting entity, is required to maintain current and accurate client identification records. A periodic review of your account has been initiated to ensure your identity documentation remains compliant with applicable regulatory standards.
To maintain uninterrupted access to all account services, please verify the following identification elements through your account portal. Clients who do not complete this verification within the prescribed period may experience temporary restrictions on trading, deposit, and withdrawal functions pending manual compliance review.
Under FINTRAC Guideline 6B, reporting entities must conduct ongoing monitoring and periodic review of client identification information. Failure to maintain current KYC documentation may result in the suspension of account services until such time as the required information is provided and verified. The verification process is conducted entirely online and does not require the submission of physical documents by post.
All document submissions are encrypted and stored in accordance with PIPEDA requirements. The verification process is designed to be completed in a single online session and typically takes less than ten minutes.
Log In to Complete KYC Verification
If you have updated your identification documents or completed a KYC review within the preceding 90 days, this notice may have been generated prior to system reconciliation. Please contact Client Services through the Secure Message Centre to confirm your current standing before taking further action.