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Interactive Brokers Canada Inc. is implementing a mandatory authentication protocol upgrade across all client accounts, effective immediately. This upgrade is required to meet enhanced cybersecurity standards issued by Canadian financial regulators and to maintain the integrity of our trading platform against increasingly sophisticated unauthorized access attempts.
All clients must enrol in the upgraded authentication framework within 48 hours of receiving this notice. Accounts that have not completed enrolment by the close of the compliance window may experience temporary restriction of the following functions:
Account Function Status After 48 Hours (Non-Compliant)
Trade Execution & Order Entry Restricted
Funds Withdrawal Requests Restricted
Funds Deposit Unrestricted
Account Inquiry & Reporting Unrestricted
Select one of the following authentication methods during enrolment:
1IB Key Mobile Authentication — Push notification and one-time code generation via the official IBKR mobile application. Recommended for most clients.
2FIDO2 Hardware Passkey — Biometric or hardware security key authentication offering phishing-resistant protection. Compatible with most modern devices.
3Time-Based One-Time Password (TOTP) — Compatible with standard authenticator applications including Google Authenticator, Microsoft Authenticator, and Authy.
48-Hour Compliance WindowEnrolment is completed entirely online and typically requires less than three minutes. Your account remains fully operational during the compliance window.
Log In to Complete Authentication Upgrade
If you have already upgraded your authentication method within the past 14 days, this notice may be disregarded. Clients who believe this notice was sent in error should contact Client Services immediately through the Secure Message Centre.
Yours sincerely,
Interactive Brokers Canada Inc.
Information Security & Client Authentication Services
Interactive Brokers Canada Inc. | Dealer Member of CIRO | Member of CIPF
This message is an automated security compliance notification.
Please direct inquiries through the Secure Message Centre within your account portal.
Interactive Brokers Canada Inc., as a Dealer Member of the Canadian Investment Regulatory Organization (CIRO) and a FINTRAC-reporting entity, conducts an annual attestation of client identity records and account security profiles. This regulatory filing process applies to all active accounts and is a statutory obligation under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
Your account has been selected for this year’s attestation cycle. The following items require your review and confirmation:
1
KYC Identity Document Renewal
Confirm that your government-issued identification on file remains valid and unexpired. FINTRAC Guideline 6A requires financial entities to maintain current and verified client identification at all times.
2
Social Insurance Number (SIN) Cross-Reference
Verify the SIN associated with your account for alignment with Canada Revenue Agency records. Accurate SIN data is essential for T5, T5008, and other tax information slip generation.
3
Contact & Security Profile Audit
Review and confirm your registered email address, telephone number, and security settings. Outdated contact information may delay critical account notifications and impair account recovery procedures.
Attestation Timeline: The annual attestation window remains open for a limited period. Accounts that have not completed attestation by the close of the filing cycle may be flagged for enhanced due diligence review, which could result in temporary transaction limitations as required under CIRO Rule 2300 Series. Completion typically requires under five minutes.
Please log in to your account to complete the attestation. All verifications are processed through our secure online portal. No physical documentation is required unless specifically requested.
Log In to Complete Annual Attestation
If you have completed the annual attestation within the past 30 days, this notice may have crossed with our processing cycle and may be disregarded. For inquiries, please use the Secure Message Centre within your account portal.
We hope you've enjoyed your experience with Norton.
This is a courtesy reminder that your subscription is scheduled for automatic renewal today. No action is required if you wish to continue enjoying uninterrupted access.
If you'd like to update your payment details, modify your plan, or cancel your subscription before the renewal is completed, please contact our customer support team as soon as possible.
2.0 TVD_PH_REC BODY: Message includes a phrase commonly used in phishing
mails
2.3 MANGLED_ACCNT BODY: mangled account(s)
2.3 MANGLED_MONEY BODY: mangled money
2.3 MANGLED_YOUR BODY: mangled your
1.3 RCVD_IN_RP_RNBL RBL: Relay in RNBL,
https://senderscore.org/blacklistlookup/
[35.216.219.162 listed in bl.score.senderscore.com]
1.5 MR_STRANGE_QUESTION URI: No description available.
0.0 HTML_OBFUSCATE_05_10 BODY: Message is 5% to 10% HTML obfuscation
0.0 HTML_MESSAGE BODY: HTML included in message
0.0 HTML_FONT_SIZE_HUGE BODY: HTML font size is huge
1.5 VOWEL_FROM_6 Impronouncable from header (6 consecutive vowels)
1.5 TVD_PH_BODY_ACCOUNTS_PRE The body matches phrases such as "accounts
suspended", "account credited", "account
verification"
0.0 T_DKIM_INVALID DKIM-Signature header exists but is not valid
Subject: {SPAM?} [Compliance Review] KYC Identity Verification Required Under
FINTRAC-CIRO Guidelines
Regulatory Compliance | FINTRAC | CIRO
IDENTITY VERIFICATION
KYC Identity Verification Required
Under FINTRAC/CIRO Guidelines
Reference: Proceeds of Crime (Money Laundering) and Terrorist Financing Act — PCMLTFA
root,
As a regulated Dealer Member of the Canadian Investment Regulatory Organization (CIRO) and a reporting entity under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), Interactive Brokers Canada Inc. is required by law to maintain current and verified client identification records. This includes periodic re-verification of identity documents and confirmation of your Social Insurance Number (SIN).
Our records indicate that your account requires updated Know Your Client (KYC) documentation. The verification process covers the following:
1
Identity Document Verification
Ensure your government-issued photo identification (passport or driver’s licence) on file is current and has not expired.
2
Social Insurance Number (SIN) Confirmation
Verify that the SIN registered on your account matches CRA records for accurate tax reporting (T5, T5008).
3
Residential Address Validation
Confirm your current residential address meets the FINTRAC requirement for a valid physical address in Canada.
Regulatory Framework: PCMLTFA (S.C. 2000, c. 17) and its associated regulations; FINTRAC Guideline 6A (Record Keeping and Client Identification for Financial Entities); CIRO Rule 2300 Series (Client Identification and Verification). IBKR Canada is obligated to restrict account functionality where KYC documentation remains incomplete.
The verification is completed entirely online and typically takes less than five minutes. Please complete it at your earliest convenience to ensure uninterrupted account access.
Log In to Complete KYC Verification
If you have updated your KYC documentation within the past 60 days, this request may have crossed with our processing cycle. Please disregard this notice or contact Client Services for confirmation.
Yours sincerely,
Interactive Brokers Canada Inc.
Compliance & AML Division
Interactive Brokers Canada Inc. | Dealer Member of CIRO | Member of CIPF
This message is an automated regulatory compliance notification.
Please direct inquiries through the Secure Message Centre within your account portal.
Canadian Investor Protection Fund — Coverage up to CAD $1,000,000
sales,
As a client of Interactive Brokers Canada Inc., your account benefits from protection under the Canadian Investor Protection Fund (CIPF). The CIPF provides coverage of up to CAD $1,000,000 per account category in the unlikely event of a Dealer Member insolvency, covering cash balances and securities held in your account.
To maintain uninterrupted CIPF eligibility, your account registration details must remain accurate and current. We conduct an annual verification to confirm that your legal name, residential address, and beneficial ownership information match our records.
CAD $1,000,000
Maximum CIPF Coverage per Account Category — Verification ensures full eligibility
Dealer Member Interactive Brokers Canada Inc.
CIPF Coverage Up to CAD $1,000,000 per category
Account Categories General Account / Registered Plans (RRSP, TFSA, RRIF)
Registry Status Verification Required
Important: CIPF coverage is contingent upon accurate client registration. While coverage is automatic for eligible accounts held at CIPF member firms, discrepancies in registration information may affect the processing of claims. For detailed information about CIPF coverage, please visit www.cipf.ca. This notice is administrative in nature and does not constitute investment or legal advice.
The confirmation process takes only a few minutes and can be completed entirely online. Simply log in and follow the prompts in the CIPF Registration section of your account.
Log In to Confirm CIPF Registration
If you have confirmed your registration within the past 90 days, your records remain current and no further action is required. For questions, please contact Client Services through the Secure Message Centre.
Yours sincerely,
Interactive Brokers Canada Inc.
Client Asset Protection Services
Interactive Brokers Canada Inc. | Dealer Member of CIRO | Member of CIPF
This message is an automated administrative notification regarding your CIPF investor protection coverage.
For inquiries, please log in to your account and use the Secure Message Centre.